Conducting business or a job interview over a meal? Always let your host order first, taking your ordering cues from them. If they order a salad, don't order the chateaubriand.

First impressions last.
Make yours better.

In American business, simple things, such as proper etiquette and good manners, make a big difference. From your entrance, to your handshake and business-card exchange, your interpersonal behavior can either propel you toward success or cause doors to firmly close behind you.

Sharon A. Hill is on a quest to revive etiquette and save the world from rude behavior—one handshake at a time. Combining her passion for business etiquette, diversity in the workplace and her MBA research on Organizational Behavior, Sharon is recognized as an authority on American business etiquette for companies, groups, associations and individuals. Teaching and motivating diverse audiences as both an educator and as an entertainer, Sharon’s high-energy and interactive seminars show individuals how to get a job, keep a job, and be promoted based on interpersonal skills. Her seminars help companies and organizations improve workplace fairness and civility, which also improves morale, employee loyalty and productivity.